Shipping policy
At Paveny Co, we are committed to providing a smooth, reliable, and transparent shipping experience for customers within the United Kingdom.
Shipping Cost
- FREE Shipping on all orders
- No hidden, handling, or additional fees
- Shipping charges are clearly displayed at checkout
Shipping Coverage
- We currently ship within the United Kingdom only
- International shipping is not available at this time
Processing & Delivery Time
Order Cut-Off Time: 12:00 PM (GMT)
- Processing Time: Orders are processed within 3-5 business days (excluding weekends and UK public holidays)
- Transit Time: Orders are typically shipped 1-4 Business Days after the order has been processed
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Total Delivery Time: Orders are typically delivered within 4-9 Business Days
This includes processing, handling, and transit time - Delivery times may vary due to customer location, weather conditions, public holidays, or carrier-related delays
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to become active.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.
If this happens, our support team will assist you in tracking your shipment and resolving any carrier-related issues.
Incorrect Address
Please ensure that your shipping address is accurate and complete at checkout.
Paveny Co is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions regarding shipping, please contact us:
📞 Phone : +44 7946 213181
📧 Email : info@pavenyco.co.uk
🏠Address : Ron Stone Road, Bristol, England, BS5 7FN, United Kingdom